Recently, a couple of friends of mine at work suddenly lost hard drives to disaster. I helped coach them through the recovery process in a public thread on our work’s “Fun” mailing list, and I received a lot of positive feedback from others who were interested in the same subject, so I thought I would [...]
Posts under ‘Computer’
Apple offers more refunds…
Now, this Apple refund has been long overdue: Additional Apple refund
Steve Jobs’ open letter to iPhone early adopters…
At least Steve Jobs, unlike the vast majority of corporate heads, does a good job of listening: To all iPhone customers That’s cool. But I maintain it would have been cooler to wait more than two months before executing such a significant price drop. He says, and this has been mirrored by many other people [...]
iFolks were fleeced…
How are you iPhone early adopters feeling today? Don’t worry, I’m not about to rub it in. I know what it’s like to feel fleeced, especially by a company you really like. You buy a favorite DVD title, unaware that the studio is planning a special edition with a newly restored transfer just around the [...]
Apple’s awesome…er, scratch that…pretty good customer service…
So, readers of my blog know I ordered an iMac and a Mac Pro on July 9. A month later, Apple announces a brand-new iMac and a new version of iLife. The new iMac most equivalent to the one I ordered is more powerful (better processor, larger hard drive and better video card) and $260 [...]
